Custody of Children

Parents/guardians must provide to the Centre Manager a copy of court orders in relation to any custody orders so staff are aware of provisions that need to be adhered to. Copies of these documents will be kept locked in the children’s files.

Day Book

The “day Book” is a summary of the daily activities at the service; displaying photos, craft and comments made by children and staff. The day book is updated at the end of each day. Parents are encouraged to view the day book.


During Before and After School Care sessions, children are free to complete homework.

One on one tutoring is NOT provided. Please be aware that Homework is seen as an opportunity for parents to have 1:1 time with their children whilst gaining insight into their school progress.

Children we will have access with Educator supervision to use the school library as a quiet area to complete their homework tasks.

Lost Property

A lost property basket is available at the services; any lost property will be placed in the basket provided. Please make sure items of clothing are clearly marked with your child’s name. Staff are not responsible for property lost at school.

Mobile Phones

Mobile phones are not permitted at the services. Any mobile phones found will be confiscated and given to parents/guardians upon their arrival. If you wish to talk to your child, please contact the centre directly.

Toys from Home

Parents are requested to keep children’s personal toys at home. Loss of personal items causes great distress for children. The Centre Manager/Responsible Person on duty will remove and keep home toys in a safe place for delivery to parents on arrival. Services are supplied with safe equipment that meets the Australian standards.

Other Information

Acceptance and Refusal of Authorisations

Administration of Medication


Asthma Management

Basic First Aid

Behaviour Management

Child Protection

Child Safe

Code of Conduct


Delivery and Collection of Children

Determining the Responsible Person

Emergency, Evacuation & Lock Down

Enrolment and Orientation


Fee Policy

Governance and Management


Illness and Infectious Diseases

Incident, Injury & Trauma

Interactions with Children

Nappy Change Splash


Participation of Volunteers and Students on Practicum Placements


Procedure for Managing Contaminated Clothing OSHC

Professional Code of Conduct for Parents and Splash Members Policy 2014

Removal and Assumption of Care of a Child from the Service by Community Services 2012

Splash Philosophy

Sun Protection

Supporting children with Medical Conditions

Water Safety